Support
Help for String Step.
String Step is an iPhone app for starting a visible safety Step, recording private context, and retracing it later through a map, audio, transcript, and events.
Get Help
For account help, app problems, privacy questions, deletion requests, or App Store review support, email:
[email protected]What To Include
- Your iPhone model and iOS version.
- What you were trying to do: start, record, share, stop, replay, transcribe, or delete a Step.
- Approximate time of the issue.
- Do not send private audio, transcript text, exact routes, passwords, or recovery codes unless support specifically asks for a safer channel.
Privacy And Deletion
String Step is designed around visible recording, encrypted storage, and user-controlled deletion. You can request help with account deletion or Step data deletion through support.
Read the privacy policy