Privacy Policy
String Step privacy policy.
Effective May 18, 2026. String Step is designed for visible recording, encrypted storage, explicit transcription choices, and user-controlled deletion.
Data We Collect
Depending on the features you use, String Step may collect:
- Account information, such as email address and Sign in with Apple identifiers.
- Step data you choose to create, including route/location points, timestamps, check-ins, sharing events, audio recordings, transcripts, and deletion records.
- Live sharing data needed to show a trusted viewer your current Step location when you choose to share it.
- Support messages you send us.
- Diagnostics such as crash reports, performance information, device type, app version, and operating system version if diagnostics are enabled.
How We Use Data
- To provide the core Start, Record, Share, Stop, Retrace, Transcribe, and Delete experience.
- To secure accounts, operate live sharing links, sync encrypted Step records, and maintain deletion receipts.
- To provide support, fix bugs, improve reliability, and prevent misuse.
We do not sell your personal data. We do not use String Step data for third-party advertising or tracking.
Audio And Transcription
Audio recording is visible and user-started. Automatic transcription requires explicit opt-in and per-Step controls.
When private on-device transcription is available, String Step can create transcripts without sending audio to String Step servers or a third-party transcription provider. If you choose cloud transcription, your audio is temporarily decrypted and sent to a transcription provider for processing. Transcript results are encrypted before durable storage. String Step should not store plaintext audio or plaintext transcripts in logs, analytics, support events, or audit event bodies.
Location And Live Sharing
String Step uses location to record and replay Steps and, if you choose, to share live location with a trusted viewer through a limited link. Location sharing is controlled by you and is not public by default.
Storage, Security, And Deletion
String Step is built around encrypted local and cloud storage for private Step artifacts. You can delete Steps from the app. Deletion is intended to remove route, audio, transcript, sharing grants, and local cached Step data associated with the deleted Step, subject to short operational backup and security retention windows.
You can also request account or data deletion through support.
Contact supportThird-Party Services
String Step may use service providers for hosting, storage, maps, push notifications, Sign in with Apple, transcription when you opt in, diagnostics, and support. These providers process data only as needed to provide those services.
Your Choices
- You can choose whether to start a Step.
- You can choose whether to share live location.
- You can choose whether to enable transcription and whether cloud transcription is allowed.
- You can delete Steps and request account deletion.
Contact
For privacy questions or deletion requests, contact:
[email protected]